cancel
Showing results for 
Search instead for 
Did you mean: 

Internet access

MONTECORE
Level 1: Joiner
  • 2 Posts
  • 1 Topics
  • 0 Solutions
Registered:

Hi I have sky broadband, my husbands mobile 8s fine but mine will not connect to the Internet, it says connected but no internet access. Is this related to all the issues today with FB etc 

Message 1 of 3
129 Views
2 REPLIES 2

madasaf1sh
Level 67: Unsung hero
  • 5677 Posts
  • 32 Topics
  • 1837 Solutions
Registered:

@MONTECORE 

 

It could be if the services are trying to us Facebook's DNS or API's then the traffic wont route route so will give the error no internet access....

Current Phone: Sony XPeria Pro-I and Motorola Razr 5G
I also have a Planet Computers Gemini

I work in IT as an Enterprise Messaging and Collaboration Tools Administrator (Office 365, Slack and much much more) and manage hardware both Mobile and Desktop / laptop, my desk is a bit like PC World

--
We are all customers and dont have access to any o2 accounts





Message 2 of 3
121 Views

MI5
Level 94: Supreme
  • 127555 Posts
  • 614 Topics
  • 22191 Solutions
Registered:

@MONTECORE 

The Facebook issues will not stop you connecting to other data services, only anything that uses Facebook servers such as WhatsApp, Instagram etc.

Try forgetting the connection on your phone and then connecting again with a fresh connection.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)
Message 3 of 3
118 Views