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Internet abroad

Tralida
Level 1: Joiner
  • 1 Posts
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I am currently in Tenerife but I am able to get internet access unless I am connected to the hotel WiFi. Can you help please 

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gmarkj
Level 66: Unequalled
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Hi @Tralida 

Search for another network

Change your data APN to "mobile.o2.co.uk"

Check with O2 whether you have a roaming bar on your account. Do this via social media

If you message O2 on Facebook ( https://o2uk.co/O2CFB) , Twitter ( https://o2uk.co/O2CTW) or Instagram ( https://o2uk.co/O2CIG) , they should be able to help.

Guide: Roaming MegaGuide 

 

Please note, this is not customer services and we cannot access your account. Do not publish personal details (email, phone number, bank account).


Link to our guide on how to contact them can be found here

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