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International number when dialled being abrred

Campbell84
Level 1: Joiner
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Trying to phone an International mobile which I have phoned many times before but it is coming up saying Call is barred. There is no barring switched on in the settings in the phone. It is a Blackberry Passport. Can't figure out how to fix.
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madasaf1sh
Level 67: Unsung hero
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@Campbell84

I would call Customer Services, and check for an spend cap limits or any international call bars on your account.

Customer Services can be contacted on 202 from your o2 phone
Current Phone: Sony XPeria Pro-I and Motorola Razr 5G
I also have a Planet Computers Gemini

I work in IT as an Enterprise Messaging and Collaboration Tools Administrator (Office 365, Slack and much much more) and manage hardware both Mobile and Desktop / laptop, my desk is a bit like PC World

--
We are all customers and dont have access to any o2 accounts





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