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Incorrect number in iMessage after porting

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Steve_72
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‎28-10-2023 19:14

‎28-10-2023 19:14

Since porting over my old number works fine but in my iPhone settings (13 pro) it shows my number as the temporary number I got when moving across. It also shows wrong number in iMessage. Neither will let me change as it reverts straight back. Any help would be much appreciated. Thanks

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MI5
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‎28-10-2023 19:29

‎28-10-2023 19:29

@Steve_72 

Resetting your network settings will usually fix this.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

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MI5
Level 94: Supreme
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Registered:

‎28-10-2023 19:29

‎28-10-2023 19:29

@Steve_72 

Resetting your network settings will usually fix this.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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Steve_72
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‎28-10-2023 19:37

‎28-10-2023 19:37

Thank you for your help. Worked perfectly 👍

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MI5
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‎28-10-2023 20:16

‎28-10-2023 20:16

Welcome

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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Grant5
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‎04-10-2024 18:17

‎04-10-2024 18:17

I had to 'Reset All Settings' not just network.

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MI5
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‎04-10-2024 18:38

‎04-10-2024 18:38

Not usually required.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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