on 18-09-2022 13:13
Since Thursday all of my incoming calls are coming through as ‘No Caller ID’. This includes all of my saved contacts. I’ve checked all of my phone settings, completed a network reset, installed the latest iOS,
called O2 twice (they just googled it and offered no solutions!), been to a store and done a SIM swap. When another SIM,
with another account and number, is placed into my phone it works fine! It seems to be baffling everyone. Anyone have any ideas??….
Solved! Go to Solution.
on 26-09-2022 11:52
@O2Sarahcould you help @Jenjenwill please?
Just a query about this No Caller ID issue. Does it need access to the members account? We have so many of these, a lot of the regular posters are wondering what the fix is? (If you prefer to answer via PM, I would be very grateful) Thanks a lot x
Veritas Numquam Perit
26-09-2022 12:41 - edited 26-09-2022 12:41
26-09-2022 12:41 - edited 26-09-2022 12:41
@Cleoriff wrote:@O2Sarahcould you help @Jenjenwill please?
Just a query about this No Caller ID issue. Does it need access to the members account? We have so many of these, a lot of the regular posters are wondering what the fix is? (If you prefer to answer via PM, I would be very grateful) Thanks a lot x
Or @O2Sarah- even 😉
Same question that @Cleoriff asks: is No Caller ID issue a user-side fix or an O2-side setting in the account?
Thanks.
on 26-09-2022 12:59
on 26-09-2022 12:59
Thanks for the tag @pgn and @Cleoriff . We don't have a full resolution just yet but have found for some people a settings refresh on our end is helping so it would need account access. For anyone we don't have a resolve for yet we are adding them to our network case. Please let us know if you see any more 😊
on 26-09-2022 13:05
on 26-09-2022 13:05
on 26-09-2022 13:10
on 26-09-2022 13:10
@O2Sarah- wrote:Thanks for the tag @pgn and @Cleoriff . We don't have a full resolution just yet but have found for some people a settings refresh on our end is helping so it would need account access. For anyone we don't have a resolve for yet we are adding them to our network case. Please let us know if you see any more 😊
Thanks for that response @O2Sarah- So we can't be of any help to you at all?
Of course we'll continue to tag you and thanks for all your hard work.
Veritas Numquam Perit
on 26-09-2022 19:18
Has there been a solution found yet ? Fed up of this problem now 😩
on 26-09-2022 19:21
on 27-09-2022 21:21
on 27-09-2022 21:21
on 28-09-2022 07:40
There's a couple more people that need some help @O2Lisa - I think @AG0318 and @ta88ycat have posted since the last call for assistance...
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on 28-09-2022 08:26
on 28-09-2022 08:26