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Incoming Calls

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Clare12
Level 1: Joiner
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on ‎30-06-2021 09:37

on ‎30-06-2021 09:37

Hi,

 

Not sure if I have chosen the correct "board" however, I have an issue with incoming calls.

 

My phone is next to me, has a full signal, doesn't ring but then sends a text to say I have a missed call.  This started about a week ago and keeps happening.  I am a real technophobe and have no idea where to start.

 

Can anyone please help me?

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MI5
Level 94: Supreme
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on ‎30-06-2021 09:40

on ‎30-06-2021 09:40

@Clare12 

First thing to try is to remove and replace the sim card as sometimes they get a build up of static on them.

If that doesn't improve tings, pop into your local O2 store for a free sim swap.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

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MI5
Level 94: Supreme
  • 152227 Posts
  • 651 Topics
  • 29031 Solutions
Registered:

on ‎30-06-2021 09:40

on ‎30-06-2021 09:40

@Clare12 

First thing to try is to remove and replace the sim card as sometimes they get a build up of static on them.

If that doesn't improve tings, pop into your local O2 store for a free sim swap.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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Clare12
Level 1: Joiner
In response to MI5
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on ‎30-06-2021 10:00

on ‎30-06-2021 10:00

Thank you, I really appreciate it 

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MI5
Level 94: Supreme
In response to Clare12
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on ‎30-06-2021 11:03

on ‎30-06-2021 11:03

You're welcome
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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