ISP some people think I’m outside uk

[SteveB]

When accessing some websites I get:

Our location software recognises Internet Protocol addresses (IP addresses) that are used by UK-based Internet Service Providers (ISPs). If your ISP has not registered your IP address as being situated in the UK or Isle of Man, we must assume that you are located outside this region.

Please contact your ISP and ask them to update the registration of your IP address (it may take a few weeks for the changes to take effect).

This issue could also be caused by the use of Virtual Private Networks (VPNs) by yourself or other members of your household.

You may also experience problems accessing your account if you are using a device at work which routes its internet traffic through servers based outside the UK or Isle of Man.

why is this happening and how do I correct this? 

[MI5]

I doubt it @SteveB 

It will be something you have given permissions to but not something I've come across before.

[CN1]

Hi Steve,

Did you manage to resolve this? As I am experiencing a similar issue.

Many thanks

[madasaf1sh]

@CN1 

Check Private Relay on your iPhone isnt enabled, as that will give a random public IP, as o2 IP's are usually in 82.x.x.x ranges 

If you go to Whatsmyip.org what IP are you getting?

It might be worth starting a new thread rather than one that is 2 months old

[CN1]

Hi there,

yes, I will start a new thread. I jumped on this one as it came up when I was searching my problem.

According to whatsmyip, my ip address isn’t in that range…

But private relay was switched on, so I’ve switched it off and I’ll see if that resolves it. Thanks so much for the tip!!