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IPhone 12 Pro Max dropping connection

GarySwann
Level 1: Joiner
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Recently upgraded to an IPhone 12 Pro Max.  It’s constantly dropping phone and internet connection connection.  Very annoying when on the phone.  I’ve tried all the reset recommendations online. 02 have sent a new sim and still doing it.  Is there an issue with this phone model? Or something else I’m missing 

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MI5
Level 94: Supreme
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@GarySwann 

Get Apple to check the phone out https://www.apple.com/uk/retail/geniusbar/

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)
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