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ID not showing when someone rings me

DianeG1
Level 1: Joiner
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Hi There

 

My dad has an old Samsung flip phone with no internet.  He recently had to get a replacement sim for this, when he put the sim in he has discovered that if anyone rings him their name or telephone no is no shown, even though he has them saved in his contacts.

 

Can someone please provide some help on this.

 

 

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MI5
Level 94: Supreme
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@DianeG1 

You need to ask O2 to apply thye CLI presentation bolt on to his account.

https://community.o2.co.uk/t5/Pay-Monthly/Caller-IDs-all-unknown/m-p/1684056

 

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

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MI5
Level 94: Supreme
  • 146074 Posts
  • 636 Topics
  • 28105 Solutions
Registered:

@DianeG1 

You need to ask O2 to apply thye CLI presentation bolt on to his account.

https://community.o2.co.uk/t5/Pay-Monthly/Caller-IDs-all-unknown/m-p/1684056

 

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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DianeG1
Level 1: Joiner
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ok many thanks. will do

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