Re: I was promised a chromebook with my new S21 ph...

Gi12 · ‎17-06-2022

Where is my gift?

Enlli · ‎17-06-2022

If memory serves me correctly this was a Samsung promotion which had to be claimed through them. You need to speak to them.

This is not O2 and we are all customers here similar to yourself and cannot answer account type queries.

MI5 · ‎17-06-2022

@Gi12

You need to claim from Samsung https://2021.samsungpromotions.claims/O2chromebook2022/en-GB

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

Cleoriff · ‎17-06-2022

I think you have missed out @Gi12. It's too late to claim now.

*Buy a qualifying Galaxy S21 FE or S22+ 5G on O2 between 31st March 2022 - 4th May 2022 to be eligible for a free Samsung Chromebook 4 in Platinum Titan. Claims must be submitted within 30 days of the purchase date. Claims are limited to 4 per household and 10 per business. Full Terms apply.

You could give Samsung a call but the terms and conditions are quite clear.

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I was promised a chromebook with my new S21 phone which has not arrived a year later

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