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I want to use my data in Germany

Omar2
Level 1: Joiner
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Hello there I am currently in Germany as me and my family drove here, is there a way for me to use my internet here? I will be here for around 4-5 days 

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madasaf1sh
Level 67: Unsung hero
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@Omar2 

 

Just turn on Data Roaming and you can use your phone as you would at home upto your data allowance , although data is limited on tariffs with over 25GB to 25GB before you are charged. 

Also check your APN is set to mobile.o2.co.uk

Check the guide as well Guide: Roaming MegaGuide 

Current Phone: Sony XPeria Pro-I and Motorola Razr 5G
I also have a Planet Computers Gemini

I work in IT as an Enterprise Messaging and Collaboration Tools Administrator (Office 365, Slack and much much more) and manage hardware both Mobile and Desktop / laptop, my desk is a bit like PC World

--
We are all customers and dont have access to any o2 accounts





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madasaf1sh
Level 67: Unsung hero
  • 5627 Posts
  • 32 Topics
  • 1813 Solutions
Registered:

@Omar2 

 

Just turn on Data Roaming and you can use your phone as you would at home upto your data allowance , although data is limited on tariffs with over 25GB to 25GB before you are charged. 

Also check your APN is set to mobile.o2.co.uk

Check the guide as well Guide: Roaming MegaGuide 

Current Phone: Sony XPeria Pro-I and Motorola Razr 5G
I also have a Planet Computers Gemini

I work in IT as an Enterprise Messaging and Collaboration Tools Administrator (Office 365, Slack and much much more) and manage hardware both Mobile and Desktop / laptop, my desk is a bit like PC World

--
We are all customers and dont have access to any o2 accounts





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MI5
Level 94: Supreme
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@Omar2 

If not working, try these tips.

1 - Reboot phone.
2 - Manually search for a different network
3 - If using an iPhone, change data apn to "mobile.o2.co.uk"
4 - Check with O2 for any roaming bars.
If you message O2 on Facebook (https://o2uk.co/O2CFB) , Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG) , they should be able to help you with this.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)
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