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I want to deactivate my sim

Dmitrii
Level 1: Joiner
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on ‎15-02-2024 20:57

on ‎15-02-2024 20:57

How can I deactivate my sim? How do I get left money from there?

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madasaf1sh
Level 77: Grand Master
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on ‎15-02-2024 21:06

on ‎15-02-2024 21:06

@Dmitrii 

 

You just done top up or cancel the rolling plan and any continuous payments that you have on the account. 


There are NO refunds on PAYG so no refunds are due.

 

If you cant turn off the continuous payments then call customer services on 4445 or 0344 809 0222 tomorrow morning

- Xperia 1V - o2 and Spusu
- Pixel 8 Pro - o2 and Vodafone UK
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MI5
Level 94: Supreme
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‎15-02-2024 21:23 - edited ‎15-02-2024 21:24

‎15-02-2024 21:23 - edited ‎15-02-2024 21:24

@Dmitrii 

O2 will refund you if you switch to another network using your PAC or STAC.

Re: I can't get a refund for remaining balance, af... - Page 2 - O2 Community

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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