I’ve suddenly started having no signal most of the time, never had signal issues before

[Laura54]

I’ve suddenly started having no signal most of the time, never had signal issues before. Most often noticed at home and work, I haven’t changed locations so not like I’ve gone somewhere new to not have signal.followed all the steps online but no joys. So I need a new sim?

[MI5]

@Laura54 

Go in store with photo ID for a new sim.

Guide: How can I sort out my network issues? 

Guide: Is the network down for me or everyone? 

https://www.o2.co.uk/apps/my-network

[japitts]

Perform a manual network search on your phone - does O2 show as available? If not - there's either no coverage or your phone has a fault.

If O2 is shown, try selecting it - does it attach?

[Bambino]

@Laura54 Try WiFi calling until your issue is resolved: WiFi and 4G Calling: Everything You Need To Know (o2.co.uk)

[lsemolous]

This is a known 'issue'. O2 choose whether or not you're allowed to have a signal. Most times, they will just choose to block your signal for no reason 

[jonsie]

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@lsemolous wrote:

This is a known 'issue'. O2 choose whether or not you're allowed to have a signal. Most times, they will just choose to block your signal for no reason 

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And you know this how?

[MI5]

[japitts]

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@lsemolous wrote:

This is a known 'issue'. O2 choose whether or not you're allowed to have a signal. Most times, they will just choose to block your signal for no reason 

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This would require an intentional action on the part of O2, and would result in customer complaints that are entirely avoidable.

Great conspiracy theory, though.

[lsemolous]

The fact that I constantly get little to no signal, even after changing sim cards?

[lsemolous]

Not a conspiracy. I've had little to no signal even after I've changed sim cards.