My phone has not had signal for over a week, I can't go out because I won't be able to contact anyone & no one can tell me why. I've had countless new sims & e-sims & the issue is not resolved. I've had Apple run all the tests on my phone & it is not a software or hardware issue with the phone itself.
The 2 other phones on my account (my parents) do not have these issues, nor does my partner who is with o2 & lives with me. He has coverage at all times regardless of where we are but even when I am with him, I have nothing at all. It won't even allow me to use a hotspot - it only works on Wifi.
This has been going on now for over 18 months, I'm promised call backs that don't come, & will now not be able to even answer because I have no signal for the call to connect. I've been into store twice & they just call you & I just go round it circles. I want this contract cancelled.
