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I ve been charged twice on pay as you go( first they ve told me is a problem with the card)

Simon29
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I ve been charged twice on pay as you go( first top up , they ve told is an issue with the card, so I ve tried second time) but they took the money twice

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MI5
Level 94: Supreme
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@Simon29 

Additional payments are added as a credit and if not used will be used by O2 to renew your bundle next month.

No refunds are possible, sorry.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Sfr), Z3 Tablet (Three UK), iPhone 12 Pro Max (EE & Vodafone)

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MI5
Level 94: Supreme
  • 142364 Posts
  • 629 Topics
  • 27311 Solutions
Registered:

@Simon29 

Additional payments are added as a credit and if not used will be used by O2 to renew your bundle next month.

No refunds are possible, sorry.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Sfr), Z3 Tablet (Three UK), iPhone 12 Pro Max (EE & Vodafone)
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