Solved: I pad

ciscokid62 · ‎06-05-2022

Hi

I messaged on Monday for a prof of purchase. I was informed it will be emailed to me within 24 hours and hasn't arrived. I have a cracked screen.

I can confirm my name

Mr Francis Ahern. I am the account holder.

its 7th generation I pad model number MW6A2B/A

IMEI NUMBER xxxxxxxxxxxxxxx.

my email address is xxxxxxxxxx**Personal info**

Hope to hear from you soon.

[Mod edit: Please do not post personal information on the public board. Thanks!]

MI5 · ‎06-05-2022

@ciscokid62

We’re just customers like you but it sounds like you’ll need someone to access your account which can’t be done from here. If you message O2 on Facebook (https://o2uk.co/O2CFB) , Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG) , they should be able to help you with this
Thanks

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

View solution in original post

MI5 · ‎06-05-2022

@ciscokid62

We’re just customers like you but it sounds like you’ll need someone to access your account which can’t be done from here. If you message O2 on Facebook (https://o2uk.co/O2CFB) , Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG) , they should be able to help you with this
Thanks

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

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