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I’m unable to add an Apple Watch to my account

love_surveying
Level 1: Joiner
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I have an Apple Watch (not via O2)

 


I want to add a data plan but when I select Mobile Data through the Watch App it opens up the O2 login but when I add my password the sign in button is still greyed out.

 

Any suggestions? I can’t get through to any support to upgrade.

 

Thanks 

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MI5
Level 94: Supreme
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@love_surveying 

Apple watch data plans are tariff dependent and if you pay by direct debit.

You also need iData bolt on and wifi/4g calling enabled.

If you message O2 on Facebook (https://o2uk.co/O2CFB) , Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG) , they should be able to help you with this
Thanks

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)

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MI5
Level 94: Supreme
  • 128210 Posts
  • 614 Topics
  • 22518 Solutions
Registered:

@love_surveying 

Apple watch data plans are tariff dependent and if you pay by direct debit.

You also need iData bolt on and wifi/4g calling enabled.

If you message O2 on Facebook (https://o2uk.co/O2CFB) , Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG) , they should be able to help you with this
Thanks

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)
Message 2 of 2
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