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I'm a victim of fraud

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Charlie-dale
Level 1: Joiner
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on ‎29-03-2022 07:16

on ‎29-03-2022 07:16

Hi there I recently had a call of someone I believed to be o2 but now having looked back I believe I was a victim of fraud, I have changed my password back to something only I would know now but I've looked and I've got an I phone on order which I did not place, can you help me please.

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MI5
Level 94: Supreme
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on ‎29-03-2022 07:38

on ‎29-03-2022 07:38

@Charlie-dale 

You need to contact O2 immediately and report it.

All numbers here Guide: Coronavirus Community Help and Support 

If you message O2 on Facebook (https://o2uk.co/O2CFB) , Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG) , they should be able to help you with this.

Other ways to report here including Action Fraud website
https://www.o2.co.uk/help/safety-and-security/phishing-and-smishing-advice

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

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MI5
Level 94: Supreme
  • 151735 Posts
  • 650 Topics
  • 28841 Solutions
Registered:

on ‎29-03-2022 07:38

on ‎29-03-2022 07:38

@Charlie-dale 

You need to contact O2 immediately and report it.

All numbers here Guide: Coronavirus Community Help and Support 

If you message O2 on Facebook (https://o2uk.co/O2CFB) , Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG) , they should be able to help you with this.

Other ways to report here including Action Fraud website
https://www.o2.co.uk/help/safety-and-security/phishing-and-smishing-advice

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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