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I have a new contract with you but cannot use my phone as there is a 'No Service' message displayed.

DavidMoore
Level 1: Joiner
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on ‎29-06-2024 11:19

on ‎29-06-2024 11:19

I have just enetered into a contract with you but have so far been unable to use my phone. There is a 'No Service' message displayed. Could you connect me to the Network please.

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pgn
Level 76: Forum Legend
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on ‎29-06-2024 12:21

on ‎29-06-2024 12:21

Did you receive an O2 SIM, @DavidMoore?  This needs to be installed in your phone (or activated if an eSIM).

Guide: Migration & porting into O2 

Links to O2 Social Media Team here
NoAccountAccess

O2CommunityAward


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