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I cant hear callers but they hear me. If I ring them back all is fine and each party can hear.

ThatHospitalGuy
Level 1: Joiner
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Registered:

Hola,

When I answer a phone call, I cant hear callers but they hear me.

If I ring them back all is fine and each party can hear.

 

Restarted phone again yesterday to see if it made any difference, but just happened again just now.

 

On an up to date Pixel 6 phone.

Switched from Three a couple of months ago.

 

Gracias

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gmarkj
Level 66: Unequalled
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Can you try your sim in another phone for a few days @ThatHospitalGuy ?
That would help work out if the issue is with your phone or your sim.

If not, you can try asking for a replacement sim from customer services or a local store (depending on which is easier).

See if there are any other tips or tricks in the guide below.

Guide: How can I sort out my network issues? 

Please note, this is not customer services and we cannot access your account. Do not publish personal details (email, phone number, bank account).


Link to our guide on how to contact them can be found here

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