I cannot receive text verifications and so I am unable to buy a new phone.

[cmich]

I am trying to buy a new phone but when I go to the checkout it says I need to verify my account where I am sent a text message; however, my iphone is broken and so I cannot receive any text messages. How can I verify my account where I am not sent a text message? I have been phoneless for a week and I need a phone ASAP.

[MI5 · Accepted solution]

@cmich 

Put your sim into any phone to receive the text or call customer service.

All numbers are in this guide Guide: Coronavirus Community Help and Support 
When you call, you will be asked for the reason you are calling.
Stay silent for 15 seconds and you will be taken to the keypad options.
Press 2 for Everything Else
Press 5 for More Options
Press 7 for Anything Else which will put you though to someone.
You can also try saying "Upgrade" or "Fraud" to be connected to an advisor.
8.00am is the best time to call if you can.