Solved: I can't send messages it's disabled

Jesyca_28 · ‎02-11-2024

I need to activate messages to be able to send and it tells me that it is only for those over 18 years old. Please contact you. Can you activate my number to send messages?

I need to answer to verify a web page and they send me this message! Por favor activen mi número para mayores de edad tengo 36 años

Free msg. Sorry we are unable to verify your number. Service is for 18+ only. To age verify contact 02 on 4445 or visit your local 02 store

Jesyca

MI5 · ‎02-11-2024

@Jesyca_28

See guide Guide: O2 Age restriction

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

View solution in original post

MI5 · ‎02-11-2024

@Jesyca_28

See guide Guide: O2 Age restriction

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

jonsie · ‎02-11-2024

Process is explained here:

Guide: O2 Age restriction

Click Here For Social Media Support Links VirginmediaO2THIS IS NOT CUSTOMER SERVICE AND WE CANNOT ACCESS ACCOUNTS

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