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I can’t see my contacts stored on my SIM card.

Chris41
Level 1: Joiner
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Hi I have upgraded my IPhone 10 to IPhone 13 Pro today. I have my personal phone on the Esim which has transferred across fine. The issue is with my inserted sim as i can’t see these contact phone numbers when I search. The inserted sim will be my works phone 

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MI5
Level 94: Supreme
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@Chris41 

Contacts are stored on the phone not the sim.

You need to back up to iCloud and restore to the new phone.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)

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MI5
Level 94: Supreme
  • 127543 Posts
  • 614 Topics
  • 22185 Solutions
Registered:

@Chris41 

Contacts are stored on the phone not the sim.

You need to back up to iCloud and restore to the new phone.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)
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