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I can’t get on 4g I have no internet

Usher41
Level 1: Joiner
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Iv had no internet all day only when on Wi-Fi , every call I try to make only rings through to 02

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MI5
Level 94: Supreme
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@Usher41 

You need to pay your bill.

You can get in touch with Payment Management team on 0800 902 0217

Payment Management opening hours:

Monday to Friday – 8am to 8pm

Saturday – 8am to 6pm

Sunday – 9am to 6pm

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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Ang3
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Same problem here and I have paid my bill and still nothing is back. 

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MI5
Level 94: Supreme
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Registered:

@Ang3 

Contact O2 as above.

It can take up to 48 hours to reconnect.

Also, set up a direct debit to avoid future issues Guide: How to Pay Your Bill (Airtime & Device Plans) 

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
Message 4 of 4
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