on 22-11-2021 20:16
How can you speak to an advisor to pay off your plan when you can't access them due to the stupid robotic options online and on the phone?
Solved! Go to Solution.
22-11-2021 20:37 - edited 22-11-2021 20:37
22-11-2021 20:37 - edited 22-11-2021 20:37
You need to contact payment management.
To pay bills, ask for payment extensions etc, you need to contact the Payment Management Team.
You can reach the Payment Management team on 0800 902 0217.
The opening times are:
Monday to Friday – 8am to 8pm
Saturday – 8am to 6pm
Sunday – 9am to 6pm
https://www.o2.co.uk/help/account-and-billing/payment-support
Best time to call is around 8.00am
22-11-2021 20:37 - edited 22-11-2021 20:37
22-11-2021 20:37 - edited 22-11-2021 20:37
You need to contact payment management.
To pay bills, ask for payment extensions etc, you need to contact the Payment Management Team.
You can reach the Payment Management team on 0800 902 0217.
The opening times are:
Monday to Friday – 8am to 8pm
Saturday – 8am to 6pm
Sunday – 9am to 6pm
https://www.o2.co.uk/help/account-and-billing/payment-support
Best time to call is around 8.00am