Solved: Hub 4 failing to assign by DHCP

hughkanitbe · ‎28-03-2023

How do I get my Hub 4 router replaced?

Randomly only WIFI will be connected to the Internet, rebooting the router makes no difference but later in the night my wired network will start working again but appears to be off for longer and longer periods of time.

MI5 · ‎28-03-2023

@hughkanitbe

You need to call Virgin 0345 454 1111

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

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MI5 · ‎28-03-2023

@hughkanitbe

You need to call Virgin 0345 454 1111

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

Enlli · ‎28-03-2023

If you pop over to the Virgin Forum lots of knowledge people there

https://community.virginmedia.com/t5/Networking-and-WiFi/bd-p/Wireless

This is not O2 and we are all customers here similar to yourself and cannot answer account type queries.

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