Solved: Re: How to stop son over spending on his phone as ...

Gerry45- · ‎23-05-2023

I pay the bill for three mobile numbers but even though I've put a spend cap I didn't realise it didn't include my son spending money through the phone on an app and my charges are going through the roof on him spending money on Microsoft is there any way I can stop him charging money through his phone so I don't have hundreds of pound bills

MI5 · ‎23-05-2023

@Gerry45-

You need to add a charge to mobile bar.

Full details of all bars available here Guide: O2 BARs

and here Guide: Tips to avoid unexpected charges on your bill

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

View solution in original post

MI5 · ‎23-05-2023

@Gerry45-

You need to add a charge to mobile bar.

Full details of all bars available here Guide: O2 BARs

and here Guide: Tips to avoid unexpected charges on your bill

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

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