Home wifi coverage

[PaulT01]

Hello,

I have 400mb broadband but the coverage in my home is very poor. How do you apply for additional wifi units?

Please help

[pgn · Accepted solution]

If you are a VM customer, this might help:

https://www.virginmedia.com/broadband/intelligent-wifi

[Enlli]

You will have to talk to Virgin Media who have now moved onto the new pods.

150 from A Virgin Phone or 0345 4541111 from any other

They may ask you to use the Virgin Connect App for them to identify your needs

[Bambino]

@PaulT01 If you're not a Virgin customer you need to speak to whichever company supplies your home broadband. It isn't a service that O2 does.