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Hi data all used

Annetta-H
Level 1: Joiner
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Hi 

I had a message today that I had used all my data up

This is the first time ever - it doesn’t refresh until the 3/4/24 

it’s only the 6/3/24 today 

can you help me find out what has happened please? 

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jonsie
Level 94: Supreme
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We’re just customers like you but it sounds like you’ll need someone to access your account which can’t be done from here. If you message O2 using the links below, they should be able to help you with this

or give them a call on 202  or 0344 809 0202

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MI5
Level 94: Supreme
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@Annetta-H 

If you look in the data settings on your phone it will tell you which apps have used the most data.

That might give you an indication of what's gone wrong.

If you think you were using wifi and it dropped out, your phone will use mobile data if you have it switched on.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
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