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frustrateddad
Level 1: Joiner
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My daughter has had no signal for ages says no sim 

There is a sim

 

Anyway got a new sim, but can't swap as it has to send s txt and obv can't get a txt as no signal...

 

How do I sort this out?

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MI5
Level 94: Supreme
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@frustrateddad 

If you message O2 on Facebook (https://o2uk.co/O2CFB) , Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG) , they should be able to help you with this.

Guide: Is the network down for me or everyone? 

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

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MI5
Level 94: Supreme
  • 144134 Posts
  • 634 Topics
  • 27604 Solutions
Registered:

@frustrateddad 

If you message O2 on Facebook (https://o2uk.co/O2CFB) , Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG) , they should be able to help you with this.

Guide: Is the network down for me or everyone? 

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
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Kali-XRP
Level 1: Joiner
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Same ive had no signal from day 1 it just says not registered on network, ive asked for my services to be terminated free of charge so i can go elsewhere since they cant provide me with what i pay for, O2 say i can use wifi calling so theres nothing they can do about a cancellation,  absolute SCAM 

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