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Help please. New sim isn’t yet activated and old one has been deactivated

Sparkle167
Level 1: Joiner
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on ‎13-08-2021 07:23

on ‎13-08-2021 07:23

I got my upgrade yesterday and new sim. I went through the sim swap process and the old sim is now deactivated but new one has yet to activate so I am completely unable to contact anyone now please help

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Hcun94
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In response to Cleoriff
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on ‎03-12-2021 19:46

on ‎03-12-2021 19:46

Ash ok that’s great thank you slight_smile

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O2Emma
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on ‎03-12-2021 20:20

on ‎03-12-2021 20:20

Hi @Cleoriff I will look into it thanks.

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O2Emma
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on ‎03-12-2021 20:20

on ‎03-12-2021 20:20

Hi @Hcun94 I will send you a private message so can take a look for you .

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Cleoriff
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on ‎03-12-2021 20:22

on ‎03-12-2021 20:22

Thanks @O2Emma 👍

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