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HELP!! need to swap sim and sign into apple id

jack2021
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‎20-02-2021 21:43 - edited ‎20-02-2021 21:44

‎20-02-2021 21:43 - edited ‎20-02-2021 21:44

I recently damaged my phone screen and can no longer use my phone. So i have charged up my old phone so i can use messenger and whatsapp in order to message my relatives and friends until i can manage to swap sim. I am currently failing to do either of these things as the phone i am now looking to use is asking me to sign into my apple id, when i sign in it sends a verification number to my broken phone but i obviously cant see this due to the broken screen. is the another way i can recieve a verification code such as email ? any help would be extremely greatful. Thanks

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MI5
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on ‎20-02-2021 21:49

on ‎20-02-2021 21:49

@jack2021 

I think if you login to iCloud on a PC you can turn off 2 step verification whilst you set up your phone.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
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jack2021
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on ‎20-02-2021 21:54

on ‎20-02-2021 21:54

thanks for your reply, i have just trieed to sign in on icloud on my laptop and as soon as i did it asked for two factor authentication.. im running out of ideas

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MI5
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on ‎20-02-2021 22:02

on ‎20-02-2021 22:02

@jack2021 

Try this https://discussions.apple.com/thread/251627201

 

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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