Solved: Going away to ibiza

Paulus · ‎07-08-2023

I wwnt to newyork 3 months ago and my network didn't work. I am going to ibiza this week so will my network work

jonsie · ‎07-08-2023

Check with customer service before you go that the account has no roaming bars and you have the correct data bolt on

Once there

These are some tips to try :

Reboot phone.
Manually search for a different network
If using an iPhone, change data apn to mobile.o2.co.uk
Call customer service to check for any roaming bars
Or if you message O2 using the social media links below, they should be able to help you with this

Enlli · ‎07-08-2023

Technically it should

This is not O2 and we are all customers here similar to yourself and cannot answer account type queries.

jonsie · ‎07-08-2023

Check with customer service before you go that the account has no roaming bars and you have the correct data bolt on

Once there

These are some tips to try :

Reboot phone.
Manually search for a different network
If using an iPhone, change data apn to mobile.o2.co.uk
Call customer service to check for any roaming bars
Or if you message O2 using the social media links below, they should be able to help you with this

O2