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Giffgaff PAC code not port number transfer to O2

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Chris63
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on ‎05-10-2022 08:29

on ‎05-10-2022 08:29

The PAC code giffgaff have given me is not porting my old number to new O2 account. What do I do next the sort problem 

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MI5
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on ‎05-10-2022 08:45

on ‎05-10-2022 08:45

Probably best to contact O2 to check then @Chris63 

If you message O2 on Facebook (https://o2uk.co/O2CFB) , Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG) , they should be able to help you with this
Thanks

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

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MI5
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on ‎05-10-2022 08:39

on ‎05-10-2022 08:39

@Chris63 

Start by getting a new PAC from giffgaff as yours may have expired. 

Guide: How to get your PAC [June 2021 Update] 

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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Chris63
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on ‎05-10-2022 08:44

on ‎05-10-2022 08:44

Thanks for quick reply. PAC code only issued yesterday so should not have expired yet. Spoke two O2 operatives yesterday, second one confirmed it was all going through but then received two automated messages saying could not port number

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MI5
Level 94: Supreme
  • 149078 Posts
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Registered:

on ‎05-10-2022 08:45

on ‎05-10-2022 08:45

Probably best to contact O2 to check then @Chris63 

If you message O2 on Facebook (https://o2uk.co/O2CFB) , Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG) , they should be able to help you with this
Thanks

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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