Getting IMEI Blacklisting removed from My O2 Mobile

[Johnpaulb3130]

I purchased my mobile from Marketplace and now it's gone IEMI blacklisted. Spent hrs trying to sort this through customer services. I am now the legal owner of the phone. Customer services says there's no bars.

If the prior owner had a problem with O2 then its there problem and not mine.

Does any body had the same problem and what department actually sorts this out

Cheers

[Blacklisted1]

The only network that can remove an imei bar is the one who placed it 

[Oxonian]

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@Blacklisted1 wrote:

Oh wait you work for o2. What a surprise.... any chance you can remove an imei bar with proof that I paid for it? 

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Apart from the Community Manager who is currently on paternity leave, nobody on this forum @Blacklisted1 is an O2 member of staff ; we are all customers, just like you ! 👍