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Free Laptop Not arrived with phone

Gillian2
Level 1: Joiner
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Hi,  I recently upgraded to the Samsung S21 5g and selected the promotion to receive the free samsung chromebook with the package i chose.  My phone has been delivered but there is no sign of the chromebook.

Can you please advise? 

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MI5
Level 94: Supreme
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@Gillian2 

You have to claim it from Samsung 

https://2021.samsungpromotions.claims/o2chromebook/en-GB

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

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MI5
Level 94: Supreme
  • 151649 Posts
  • 649 Topics
  • 28840 Solutions
Registered:

@Gillian2 

You have to claim it from Samsung 

https://2021.samsungpromotions.claims/o2chromebook/en-GB

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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