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Forgot everything to login to see messages in WiFi hotspot

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Elektrakosh
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on ‎22-03-2021 20:18

on ‎22-03-2021 20:18

I have no idea how to log in to my pocket WiFi homepage to read messages. I must I must've changed the name and password.
How do I reset it?
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MI5
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on ‎22-03-2021 20:22

on ‎22-03-2021 20:22

@Elektrakosh 

There's usually a reset pin hole somewhere.

Could be under the battery cover or on the side etc.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

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MI5
Level 94: Supreme
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on ‎22-03-2021 20:22

on ‎22-03-2021 20:22

@Elektrakosh 

There's usually a reset pin hole somewhere.

Could be under the battery cover or on the side etc.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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Elektrakosh
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on ‎22-03-2021 20:31

on ‎22-03-2021 20:31

Will that affect the sim /plan I have on it currently?
Last thing I want is to lose my only form of communication.
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MI5
Level 94: Supreme
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on ‎22-03-2021 20:33

on ‎22-03-2021 20:33

It won't effect anything sim related at all.

It just reset the router to factory settings.

Worst case will be having to put your apn back in for O2 unless it's an O2 device.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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Elektrakosh
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on ‎22-03-2021 20:35

on ‎22-03-2021 20:35

It's an O2 device so it should be fine.
Thank you for the help!
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MI5
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on ‎22-03-2021 20:39

on ‎22-03-2021 20:39

You're welcome
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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