Solved: Faulty blacklist of my pho

Ab-2004 · ‎09-07-2023

My phone has been blacklisted by O2 due to an error and mistake in someone else’s IMEI number which matched with my IMEI number and now phone has been blocked.
I have been trying to contact O2 for the past 10 days but no action has been taken. I can’t make/receive calls or texts and I will take you to court if my phone does not get unblocked ASAP.

MI5 · ‎09-07-2023

@Ab-2004

Message them on Social Media. Facebook (https://o2uk.co/O2CFB) , Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG) or give them a call on 202 or 0344 809 0202

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

View solution in original post

MI5 · ‎09-07-2023

@Ab-2004

Message them on Social Media. Facebook (https://o2uk.co/O2CFB) , Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG) or give them a call on 202 or 0344 809 0202

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

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