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reddaze · ‎10-02-2024

Hi all, I got a free chromebook with my s21 fe last year. I kept it for my daughters Birthday in December. 2 months in and it's not charging. Led does not come on when plugged in. Other devices charge with this charger, so fault must be Chromebook. Who is responsible for warranty?

madasaf1sh · ‎10-02-2024

@reddaze

Samsung are responsible for the warranty of the Chromebook, as the promotion was run by them, and they can advise..

You can contact there support via https://samsung.com

--
iPhone 16 Pro Max - o2 and Spusu
Xperia 1V - Spusu

--
This is not customer services and we dont have access to your account
I do not work for o2 or any VMo2 /Telefonica/Liberty Global Company

View solution in original post

madasaf1sh · ‎10-02-2024

@reddaze

Samsung are responsible for the warranty of the Chromebook, as the promotion was run by them, and they can advise..

You can contact there support via https://samsung.com

--
iPhone 16 Pro Max - o2 and Spusu
Xperia 1V - Spusu

--
This is not customer services and we dont have access to your account
I do not work for o2 or any VMo2 /Telefonica/Liberty Global Company

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Faulty Chromebook

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