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Esim

AnnieCave
Level 1: Joiner
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Hi, 

 

I recently ordered a new phone and ordered an eSIM, since the phone has come I can’t get access to an eSIM on my new one and my old one isn’t working anymore. I am unable to get online onto my o2 account as I need a text message from my phone to confirm my identity.

 

Thanks

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MI5
Level 94: Supreme
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@AnnieCave 

Contact O2 Guide: How to find help & contact O2 

Or pop in store with photo ID.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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