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Error code14

Burrows
Level 1: Joiner
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Apple Watch error code 14 ? Cannot set up my mobile plan again and no one knows how to solve this. I’ve had the watch two months and it works fine with my phone but cannot set up the sync add on even though I’m being charged for it. Any ideas as I am so frustrated now

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Enlli
Level 68: Extraordinaire
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There does seem to be a problem with this.

I'll ask a forum advisor to take a look

@O2Georgina can you help @Burrows 

This is not O2 and we are all customers here similar to yourself and cannot answer account type queries.
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O2Georgina
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@Enlli  Thanks for the tag

@Burrows  I will send you a private message now

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Si_pintsize
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Hi @O2Georgina can someone also help me with this Error code 14 as i've been trying for nearly 8 days now and nobody seems t know how to resolve it 

Thanks Simon

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pgn
Level 77: Grand Master
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@Si_pintsize wrote:

Hi @O2Georgina can someone also help me with this Error code 14 as i've been trying for nearly 8 days now and nobody seems t know how to resolve it 

Thanks Simon


Hi @Si_pintsize  - already tagged the advisors on this evening on another thread, hopefully one of them will get back to you shortly.

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