Emergency calls only, HELP!

[Raaanon]

Hi! I noticed yesterday that I am unable to make or receive calls and send or receive texts (Samsung S23 Ultra). 

I have tried resetting my connections, connecting manually and automatically, changing my connection, restarting my phone. Nothing is working. I've only had this phone for a month, I'm at a loss and very stressed out. Please help! 

[Bambino · Accepted solution]

@Raaanon You can check here to see if there is an outage in your area: O2 | Service Status

If it's showing that there isn't a problem it may be that your sim card has failed. If you have an O2 store nearby you can call in and they will issue you with a new one. Be sure to bring identification with you.

If you can't get to an O2 store you can reach O2 via social media:
Facebook (https://o2uk.co/O2CFB), Twitter (https://o2uk.co/O2CTW), or Instagram (https://o2uk.co/O2CIG)

Alternatively you can download Skype Guide: A Guide to Skype and call customer service on these Freephone numbers: 0800 902 0217 or 0800 032 1402

[pripat]

None of this worked

[Oxonian]

@pripat 

You could look at :-

Guide: Text Message Tips (not sent or received)