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Email from O2 saying my phone is 3g when it is 4g

peter3197
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Why have I had an email saying one of my phones are not 4g compatible when both of them are running on 4g.

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jonsie
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O2 error

Not unusual these days

They are just warning you that you may be affected once they turn off 3G

Message 2 of 9
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Enlli
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Depends if they are PAYG which switch to 3G to make calls

This is not O2 and we are all customers here similar to yourself and cannot answer account type queries.
Message 3 of 9
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MI5
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Will still go via 2g like in the good old days.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
Message 4 of 9
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Enlli
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That depends whether O2 can find someone to fire up the boilers 

This is not O2 and we are all customers here similar to yourself and cannot answer account type queries.
Message 5 of 9
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MI5
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Or if O2 can be **bleep** to keep PAYG going at all.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
Message 6 of 9
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jonsie
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I can't understand why they do keep it going

Same as I can't understand why anyone would pay £10/month on PAYG and think it's not a contract by any other name

Message 7 of 9
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MI5
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Only useful for people unable to qualify for a contract I guess.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
Message 8 of 9
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Enlli
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Many other networks 30 day deals don't require credit check if you pay by recurring card payment.

Maybe O2 will drop big bundles and keep the rolling plans. Might be the way to go

 

This is not O2 and we are all customers here similar to yourself and cannot answer account type queries.
Message 9 of 9
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