Email attached

[SueBatt]

why have I got this email. I have not requested any changes

Susan,

We've got your order: NC[Removed]   Order number: NC[Removed]   Your details Name: Ms Susan Batt Email: [Removed]   Track the progress of your changes in My O2 Changes you’ve made       Item Monthly Charge Upfront Charge Modify order : 07904819343     Airtime plan 75GB Plus, Unlimited UK Minutes, Unlimited UK Texts, 24 months     Added Bolt on : out-of-bundle charges reduction         Total £0.00 £0.00     Order grand total £0.00 £0.00

If this order is part of a package with Virgin Media products we'll be adding all your Supercharged benefits in the next 7 days. See our terms here: o2.co.uk/terms.   *Your final installment may be slightly different

[SueBatt]

Please explain what this email means

[Enlli]

Well we are not O2 here but we do know from this you are being moved to the new billing system. Nothing will change except from the fright of getting a system email without explanation