Duplicate payment taken

[nicola-boulton]

Has anyone else had 2 payments taken for this month? Or previously.
What is the best way of ensuring I get the money back?

[Cleoriff]

@nicola-boulton 

Unfortunately, you have to ring O2. Guide: How to find help & contact O2 

Guide: Coronavirus Community Help and Support 

[Johnkempsonsmit]

Yes iv add 24 pound out my account for something I don't no can't get nobody on phone to explain