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Duel Sim Connectivity

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Mr_S73
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on ‎23-10-2023 10:46

on ‎23-10-2023 10:46

I have previously had my works sim card in my personal phone, both O2 sim cards. Now I have taken the works (2nd) sim card out of my phone and placed back in my works phone, due to the wife complaining when I'm on leave. Yet I am still having my personal phone ring when people are ringing my works number.

 

Why is this, and what can I do to stop it.

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MI5
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on ‎23-10-2023 11:35

on ‎23-10-2023 11:35

@Mr_S73 

Check the phone settings and make sure the second sim is turned off.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

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MI5
Level 94: Supreme
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Registered:

on ‎23-10-2023 11:35

on ‎23-10-2023 11:35

@Mr_S73 

Check the phone settings and make sure the second sim is turned off.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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Mr_S73
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on ‎24-10-2023 09:20

on ‎24-10-2023 09:20

Thank you for helping with this. It is through your help I stumbled across how I had 'duel sim always on' and calls were being diverted between sims when either one wasn't available.  

 

Put the second sim back in, switch this off, problem solved.

 

Thank you.. 

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MI5
Level 94: Supreme
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on ‎24-10-2023 09:21

on ‎24-10-2023 09:21

You're welcome @Mr_S73 

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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