on 17-04-2024 12:05
Do o2 still do doorstep exchange for faulty devices and what is the process/ time taken?
thank you
on 17-04-2024 12:11
Se help here https://www.o2.co.uk/help/device-and-sim-support/returning-your-device
on 17-04-2024 15:39
on 17-04-2024 15:39
Thanks for your reply I’ve seen this on their site and it doesn’t help me much would it be possible for you to tag a o2 agent in this for me thank you
17-04-2024 15:47 - edited 17-04-2024 15:48
17-04-2024 15:47 - edited 17-04-2024 15:48
No agents here anymore, sorry.
They were removed by a "we know better" policy
All contact methods here Guide: How to find help & contact O2