Direct Debit account details change

[Support1]

I would like to change my direct debit account details. How to do?, help me out if this

[pgn · Accepted solution]

If your MyO2 is working, that should work: under MyO2 > Cards and Direct Debits, @Support1 

Otherwise a call to O2 Guide: How to find help & contact O2 

Good luck!

[holly8]

ive tried to change my direct debit online, but not sure if its gone through card ending 5728 ?  new card 

[pgn]

Nobody here can access your account. Check tomorrow, as the accounting transactions roll up overnight on the O2 side. If you received no error, you should be able to check and confirm by eye tomorrow, @holly8.

[Bambino]

@holly8 

This is not O2. This is a customer community.

If you're unsure, speak to the Payment Management Team on 0800 902 0217

The opening times are:

Monday to Friday – 8am to 8pm

Saturday – 8am to 6pm
Sunday – 9am to 6pm

https://www.o2.co.uk/help/account-and-billing/payment-support