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Detailed bill shows no origin, whereas my partners does have a number listed?

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Feef88
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on ‎16-08-2022 19:35

on ‎16-08-2022 19:35

My bills don’t show my number as the origin. There isn’t even a column for it…. Whereas my partners bills all have a column headed ‘origin’, & his number listed alongside everything that is recorded.
there is nothing else on my account, like a watch or anything so it’s not that: 

Does anyone know why this is pleas? 

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MI5
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on ‎16-08-2022 20:00

on ‎16-08-2022 20:00

@Feef88 

If you message O2 on Facebook (https://o2uk.co/O2CFB) , Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG) , they should be able to help you with this.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

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MI5
Level 94: Supreme
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on ‎16-08-2022 20:00

on ‎16-08-2022 20:00

@Feef88 

If you message O2 on Facebook (https://o2uk.co/O2CFB) , Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG) , they should be able to help you with this.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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Feef88
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on ‎16-08-2022 22:13

on ‎16-08-2022 22:13

Thank you. I will drop them a message 

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MI5
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on ‎16-08-2022 22:21

on ‎16-08-2022 22:21

You're welcome.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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