on 09-12-2022 17:37
For a while now I have randomly delayed text messages, where they turn up few day, or even few weeks later! Today I restarted my phone and recieved 3 text messages sent from today last week and the week before! I had a slight issue with this with this sim in my old phone, but still happening in my current phone.
I have checked I have the correct text message number and i have no other problems, that I know of, so am assuming the sim is at fault.
Please can I have a replacement sim sent out!
Thanks
Solved! Go to Solution.
on 09-12-2022 17:51
You'll need to go in store with some ID or ask O2 on social media.
Guide: Text Message Tips (not sent or received)
You need to contact O2.
Message them on Social Media. Facebook (https://o2uk.co/O2CFB) , Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG)
Calling details Guide: How to find help & contact O2
on 09-12-2022 17:51
You'll need to go in store with some ID or ask O2 on social media.
Guide: Text Message Tips (not sent or received)
You need to contact O2.
Message them on Social Media. Facebook (https://o2uk.co/O2CFB) , Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG)
Calling details Guide: How to find help & contact O2
on 09-12-2022 17:55
This is a Community forum made up of customers so you will need to contact O2 direct
If you want to try a new SIM
Message O2 on
Facebook (https://o2uk.co/O2CFB)
Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG) , they should be able to help you.
Alternatively, if you call into an O2 store with photo ID they will swap it there and then